Frequently Asked Questions
Does Hopebridge require masks in their centers?
No, face masks and coverings will be optional for employees, patients and visitors while inside Hopebridge and AIM Clinics. Mask tolerance may be implemented into a kiddo’s plan of care based on medical recommendation and per family or caregiver request.
Is social distancing enforced in centers?
No, social distancing is not required in Hopebridge centers. The medical services that we provide require 1:1 therapy. As such, it will not be possible to maintain a 6-foot distance between patient and therapist to conduct in-person therapy. There are no social distancing capacity limits for therapy rooms, lunchrooms, and break rooms.
Are temperature checks required in Hopebridge centers?
No, temperature checks are not required for staff, patients, or visitors. Thermometers are available as needed.
Is my center’s pick-up and drop-off changing?
Each center designed its own process to meet the needs of the location’s unique logistical specifications. The process will be communicated to you by your center leadership.
What can I do to protect myself outside the center in regards to COVID-19?
We recommend everyone stay informed about how COVID-19 is transmitted and take steps they need in order to protect themselves and others. Please refer to the following available resources to learn more:
What happens if my child is exposed to a person with a confirmed case of COVID-19 outside the center?
If your child, or another member of the household, has been in contact with someone who has a confirmed case of COVID-19, please self-monitor for symptoms. If or when a new onset of symptoms arise, notify Center Leadership, refrain from entering the center, and follow the Hopebridge Sick Policy which can be provided by your center.
What happens if a Hopebridge center staff member is exposed to a person with a confirmed case of COVID-19?
If you are a member of the Hopebridge staff and you, or another member of the household, has been in contact with someone who has a confirmed case of coronavirus, please self-monitor for symptoms. If or when a new onset of symptoms arise, notify Center Leadership, refrain from entering the center, and follow the Hopebridge Sick Policy.
What happens if a Hopebridge center staff member contracts coronavirus, COVID-19, as a confirmed case?
If you are a member of the Hopebridge staff who tested positive for COVID-19, please contact your center leadership. Hopebridge will immediately partner with the local and state health departments to determine next steps.
If you have more general questions regarding Hopebridge Autism Therapy Centers, please visit our FAQs page. You can also contact your local center if you have more specific questions and would like someone to reach out to you.