CE: Build Trust with Marginalized Clients and Your Team
May 22, 2023
Culture of Trust: Improve Relationships, Morale and Performance at Work & with Clients
Clients that have experienced trauma and those part of marginalized communities often (and understandably) have a lower level of trust in systems and service providers.
However, to effectively serve these clients we must bridge the trust gap!
In this webinar you will learn how to bridge that gap to produce better outcomes with marginalized clients, and how to have a thriving trust-filled team.
You will learn:
- What clients and co-workers look for to determine if they are willing to trust you.
- The consequences of low trust relationships and environments.
- 11 unique, overlooked traits that have a big impact on trust.
- 5 traits that erode trust and increase skepticism (and how to avoid these).
- How to restore trust once it is lost.
This training will also help your team build trust and support with one another, operate more efficiently, and increase morale.
Trust can serve as our greatest benefit or biggest liability. Get ready to learn how to reap the benefit of high trust relationships and work environments in this dynamic training!
Date: Thursday, June 22nd, 2023
Time: 12:30 pm – 2:00 pm Eastern, 11:30 am – 1:00 pm Central, 10:30 am – 12:00 Mountain, 9:30 am – 11:00 am Pacific
Cost: $10/person or $500 for your entire agency (every person above the 50th registrant is free)
CEUs: This training qualifies for 1.5 CEUs for social work, nursing, behavioral health, and more depending on the rules of your state’s board.
Recording: The live webinar will get recorded and made available for 90 days.